KeyDesign Themes privacy policy is created to demonstrate our firm commitment to user’s privacy. This privacy policy describes the information we collect on the KeyDesign Themes website and what we do with that information.

1. Definitions and legal references

GDPR
General Data Protection Regulation Act.

Data Controller (or Owner)
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and how any personal information are or are to be, processed. The Data Controller, unless otherwise specified, is the Owner of this Application.

Data Processor
Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.

User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject
Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Application
How the Personal Data of the User is collected and processed.

Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.

Personal Data
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

Cookies
A computer “cookie” is more formally known as an HTTP cookie, a web cookie, an Internet cookie, or a browser cookie. The name is a shorter version of “magic cookie”, which is a term for a packet of data that a computer receives, then sends back without changing or altering it. No matter what it’s called, a computer cookie consists of information. When you visit a website, the website sends the cookie to your computer. Your computer stores it in a file located inside your web browser.

2. Purpose of the KeyDesign Themes Privacy Policy

KeyDesign-Themes.com is owned and operated by KEYDESIGN TEMPLATES SRL (“KeyDesign Themes”, “we”, “us” or “owner”). We are a company that builds web software so that people (our “Clients”) can use to power their website or their client’s website (our “Service”). People who run their websites on WordPress (WordPress is a content management system (CMS) based on PHP), or web development agencies that build websites for their clients on WordPress, can purchase our themes to assist them in the creation of those websites. We develop pre-made templates that change the way your website looks. Clients can make their websites available to their customers (“End Users”) and may, in turn, collect information from them. We are not responsible for the use of your information by any Clients and disclaim any liability related thereto.

Please read KeyDesign Themes Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data.

3. Respect of Privacy

Here’s what we do to protect user privacy:

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • Collect and use of personal information solely to fulfill those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • Only retain personal information as long as necessary for the fulfillment of those purposes.
  • Collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • Protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • Make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business under these principles in order to ensure that the confidentiality of personal information is protected and maintained.

4. What personal data we collect and process

Among the types of Personal Data that this Application collects, by itself or through third parties, there are Cookies, usernames, email addresses, various types of Data, Usage Data, website, first name, and last name.
Complete details on each type of Personal Data collected are provided in the dedicated sections of KeyDesign Themes Privacy Policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

5. Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
Necessary for compliance with a legal obligation to which the Owner is subject;
Related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
Necessary for the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such a contract has been fully performed.
Personal Data collected for the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

6. Detailed information on the processing of Personal Data

Our website employs the use the various third-party services. Through the use of our website, these services may place anonymous cookies on the Visitor’s browser and may send their cookies to the Visitor’s cookie file.

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. It utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its advertising network.

Privacy Policy
Opt-out

Facebook Pixel (Facebook, Inc.)

Facebook Pixel is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application.

Privacy Policy
Opt-out

Order processing

Paddle (Paddle.com Market Limited)

In order to process orders we require all relevant personal information, such as your name, address, email address, and information concerning the payment method you have chosen. Payments are handled securely by our payments provider Paddle.com. This partner company has his own data protection policies. We encourage you to read these policies thoroughly before using the Service, and check that you agree with them. To enable payments to be processed and invoiced, the partner company stores references to payment details (these are primarily e-mail addresses and status information). The actual payment details (including credit card and bank details) do not pass through our servers and systems. Paddle acts as a Merchant of Record. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Privacy Policy
GDPR Readliness

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Site and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Privacy Policy

Google Maps (Google Inc.)
Google Maps is a maps visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Privacy Policy

Gravatar (Automattic Inc.)
Gravatar is an image visualization service provided by Automattic Inc. that allows this Application to incorporate content of this kind on its pages.
Please note that if Gravatar images are used for comment forms, the commenter’s email address or parts of it may be sent to Gravatar – even if the commenter has not signed up for that service.

Privacy Policy

Typekit (Adobe Systems Incorporated)
Typekit is a typeface visualization service provided by Adobe Systems Incorporated that allows this Application to incorporate content of this kind on its pages.

Privacy Policy

YouTube (Google Inc.)
YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Privacy Policy

Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

SiteGround (SiteGround Spain S.L.)
SiteGround is a hosting service provided by SiteGround Spain S.L.

Privacy Policy

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

MailChimp (The Rocket Science Group, LLC.)
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

Privacy Policy

Managing support and contact requests

This type of service allows this Application to manage support and contact requests received via email or by other means, such as the contact form.
The Personal Data processed depends on the information provided by the User in the messages and the means used for communication (e.g. email address).

Ticksy (Ticksy Limited)
Ticksy is a support and contact request management service provided by Ticksy Limited.

Privacy Policy

SPAM protection

This type of service analyzes the traffic of this Application, potentially containing Users’ Personal Data, to filter it from parts of traffic, messages and content that are recognized as SPAM.

Akismet (Automattic Inc.)
Akismet is a SPAM protection service provided by Automattic Inc.

Privacy Policy

Traffic optimization and distribution

This type of service allows this Application to distribute their content using servers located across different countries and to optimize their performance.
Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information users are transferred.

Cloudflare (Cloudflare)
Cloudflare is a traffic optimization and distribution service provided by CloudFlare Inc. The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User’s browser, while also allowing analytical data from this Application to be collected.

Security Policy

Customer messaging

Crisp (Crisp IM SARL)
We communicate with our customers using a combination of email and live chat. This communication is facilitated through Crisp. Chat histories are stored on their servers. Other information, including your username and email address, are provided to Crisp when you sign up. This allows us to locate your account when we chat with you, which is necessary for us to provide sales and technical support to our customers.

Privacy Policy

7. Individuals’ rights

Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Children

If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use the KeyDesign Themes website and KeyDesign Themes Services with the consent of your parent or legal guardian.

8. Cookies & Tracking

When someone visits KeyDesign Themes, we collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site.

We use an authentication cookie that identifies a user for the duration of the session once that user logs into the website.

If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

9. Links

The Site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

10. Security

The site has high industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control. Although we take measures to protect the security of the information you submit to us on the Site, we cannot ensure the security of any information you transmit to us. You submit such information at your own risk and agree that we will not be liable for any damages or injury that may result from unauthorized access to your information.

11. Your consent

By using the Site, you agree to the terms of the KeyDesign Themes Privacy Policy. We reserve the right to change the KeyDesign Themes Privacy Policy from time to time. If we change the KeyDesign Themes Privacy Policy, we will post the changes on this page so you are always informed about what information we collect, how we use it, and under what circumstances we disclose it. Your continued use of the Site after a change has been posted will constitute your agreement to such change in the privacy policy. This policy was last updated on Nov 07, 2019.

12. Contact us

If you have any questions about KeyDesign Themes privacy policy, the practices of the Site, or your dealings with the Site, navigate to the contact us page.

KEYDESIGN TEMPLATES SRL
Penes Curcanul Street, Nr 2 Bis
Focsani, Vrancea 620017
Romania

Last updated: 18 November 2019